GSL Energy - LifePO4 Batteries - Warranty Terms and Conditions

GSL Energy - Return and Refund Policy

Returns 

  • GSL Energy returns policy shall remain in force for a period of 30 days after the delivery of the goods. To be eligible for a return, the LifePO4 battery or batteries shall be unused and in the same condition that it was sent and received and be in the original packaging.
  • After 30 days or more from the date of delivery, there has to be exceptional reasons to offer a refund, You the buyer cannot simply change there mind and expect a refund.

Additional non-returnable items:

  • For the buyer to complete there return, a receipt or proof of purchase is required showing the order number, delivery date.
  • Batteries are not to be sent back to GSL Energy but to My Renewable Energy Australia or an Approved Service Centre.
  • There are certain situations where only partial refunds are granted: (if applicable) 
    • Items not delivered in its original condition, are damaged on delivery, missing parts or incorrect battery's delivered as to the order. 

Refunds (if applicable)

  •  Once the return has been received and inspected by A My Renewable Energy Service Centre, they will send an an email to the you the original buyer to notify you that your returned batteries have been revived.
  • My Renewable Energy Service Centre will also notify you if the refund as been approved or rejected.
  • If approved, then your refund will be processed, and a credit will automatically be applied to you credit card or original method of payment, within 7 days of been approved.

Exchanges (if applicable) 

  • Goods are only replace if they are defective or damaged and only for the same item and model.

Shipping 

  • You the buyer are responsible for paying for all freight and delivery costs for returning the item. Freight and delivery costs are non-refundable. The cost of all returned freight and delivery back will be charged to your account.

 

GSL Energy

Shenzhen. China
Tel: 0086 755 8451 5360

 

My Renewable Energy Australia

86 Brook St, 
Fortescue Valley, Queensland
Australia.  4006

E: support@myrenewableenergy.com.au